Terms and Conditions

1. Introduction

Welcome to FlightWeasel ("we", "us", or "our"). These Terms and Conditions apply to your use of our website and services, including free accounts and our paid Premium membership. By creating an account or subscribing to Premium, you agree to these Terms. Our Privacy Policy and Refund Policy are part of these Terms.

If you use our services as a consumer, nothing in these Terms takes away the rights you have under the mandatory consumer protection laws of the country where you live.

2. Our Service

FlightWeasel helps you find good flight deals: we search and compare fares, send curated deal emails and alerts for the routes you choose, and run live searches across a range of dates for you. We do not sell tickets or handle any part of the booking process ourselves.

When you follow a link to an airline, travel agency, or booking platform, you book with them and their terms and conditions apply. Fares and availability come from third parties and change quickly. We take reasonable care to show accurate information, but we can't guarantee that a fare will still be available, or at the same price, when you book.

3. User Accounts

To access certain features, such as personalized alerts, live searches or Premium, you need an account. You agree to provide accurate, current information and to keep your login credentials secure. Your account is personal: please don't share it.

You can delete your account at any time in your profile settings. This deletes your personal data as described in our Privacy Policy and cancels any Premium subscription (see section 4.6).

4. Free and Premium Plans

4.1 Free accounts

A free account includes 100 search dates (given once), one custom route alert, and our daily deal emails. A "search date" is one departure day we check for a one-way search, or one departure-and-return date pair for a return trip. A search uses one search date per departure day or pair (per origin airport) and can't use more than you have left.

At the moment every account can search every cabin. Business and First class searches will become Premium-only; we'll announce this on our website before it happens.

4.2 Premium: price and payment

• Premium costs €5 per month, including VAT. You pay when you subscribe and then every month on the same day, in advance. Your subscription renews automatically each month until you cancel.
• Payments are handled by Stripe's Managed Payments service. Stripe's affiliate Sold through Link, LLC ("Link") is the merchant of record: it charges your payment method, calculates and collects VAT, and sends your receipts and invoices. Your payment to Link settles what you owe us for Premium. Link's Sold through Link Terms also apply to the purchase.
• The payment shows on your statement as LINK.COM* FLIGHTWEASEL (or similar). If you choose to pay in a currency other than euro, the price is converted at checkout and again at each renewal, so the amount in your currency can vary slightly.

4.3 What Premium includes

• 1,000 search dates every paid month. Each time a monthly payment goes through, your balance is topped up to 1,000 (we don't add 1,000 on top of what you have). Unused dates don't carry over beyond that, and a balance that is already above 1,000 is left as it is.
• Up to 10 custom route alerts instead of one.
• Everything in the free plan.

Premium starts as soon as your first payment is confirmed.

4.4 Cancelling

You can cancel at any time with Manage membership on our Premium page (the secure billing portal run by Stripe), or in your Link account at link.com. Cancelling takes effect at the end of the billing period you have already paid for: you keep Premium until then and you won't be charged again. We don't refund the rest of that period, except as set out in our Refund Policy (including your right of withdrawal) or where the law requires it.

When Premium ends, the search dates left on your account stay there as an ordinary balance but are no longer topped up, and the free plan's limits apply again. The exception is a withdrawal (section 4.8): because your payment is refunded in full, the Premium top-up is removed too, so your balance goes back to what you had before subscribing (or stays as it is, if it's already lower).

4.5 Failed payments

If a monthly payment fails, Stripe tries it again over the following days and may email you to update your payment method or confirm the payment. You keep Premium while it retries, but that month's search dates are only topped up once the payment succeeds. If the final retry also fails, your subscription is cancelled and Premium ends.

4.6 Deleting your account

Deleting your account cancels your Premium subscription immediately, because you can no longer manage it once the account is gone. Premium ends straight away and the rest of the billing period isn't refunded, unless the law requires a refund. Deleting your account is not a withdrawal: if you are still within the withdrawal period (section 4.8) and want your money back, send your withdrawal first, or email us to withdraw afterwards.

4.7 Price and plan changes

We may change the price of Premium or what it includes, for example because of our costs, taxes, or changes to the service. We'll email you at least 30 days before a price increase, or a change that reduces what Premium includes, takes effect. The change applies from your first billing period that starts after that notice, never to a period you have already paid for. If you don't agree, you can cancel before then and you won't pay the new price. Changes that only benefit you can apply straight away.

4.8 Right of withdrawal

If you are a consumer in the EU or the UK, you can withdraw from your Premium subscription within 14 days of subscribing, without giving a reason. Our Refund Policy explains how it works. To withdraw, email support@flightweasel.com.

5. Airlines and Booking Sites

Airlines, booking engines, and travel agencies linked through our platform are independent of us. Your booking, the payment for your flight, changes, cancellations, and any disputes about the flight are between you and them, so please contact them directly. This doesn't limit our responsibility for our own service (section 8).

6. Acceptable Use

You agree not to use our site for any unlawful or harmful purpose. You may not scrape, copy, or resell content or search results, access the service with automated tools, or interfere with the functionality of the site.

We may suspend or close an account that seriously or repeatedly breaks these Terms. Where reasonable, we'll warn you first and tell you why. If we close your account for any other reason, we'll refund the unused part of a Premium period you have paid for.

7. Intellectual Property

All content and trademarks on FlightWeasel are owned by us or our licensors. You may not use our branding or content without written permission.

8. Our Liability

We provide our service with reasonable care and skill. If we don't, we are responsible for loss or damage you suffer that is a foreseeable result of it. We are not responsible for:

• loss that neither you nor we could foresee when you used the service;
• the services of airlines, travel agencies, and booking sites, including their bookings, schedule changes, and cancellations (section 5);
• a fare changing or selling out before you book;
• business losses: our service is meant for personal use.

Nothing in these Terms excludes or limits our liability where the law does not allow that, including for intent or gross negligence, for death or personal injury caused by our negligence, or your statutory rights as a consumer (such as your right to a service that matches what we promised).

9. Changes to These Terms

We may update these Terms, for example when the law changes, when we add or change features, or to make them clearer. If a change affects you materially, we'll email you at least 30 days before it takes effect. If you don't accept it, you can cancel Premium before then (you won't be charged under the new Terms) or delete your account. Changes never apply to a billing period you have already paid for. The date at the top of this page shows the current version.

10. Governing Law and Disputes

These Terms are governed by Dutch law. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim either in the courts of that country or in the Netherlands.

If something goes wrong, please contact us first at the address below. We aim to answer complaints within 14 days and will try to resolve them with you.

11. Contact

For questions or complaints about these Terms and Conditions, please contact us at:
support@flightweasel.com

Questions about a Premium payment, receipt, or refund can also go to Link support at support.link.com.