Refund Policy

1. Introduction

This Refund Policy outlines the terms and conditions under which Flight Weasel provides refunds for our premium membership services. Please read this policy carefully before making a purchase.

2. Refund Eligibility

We offer refunds under the following circumstances:

• Within 30 days of your initial premium subscription purchase
• If you experience technical issues that prevent you from using our service
• If we fail to deliver the service as described
• For duplicate charges due to billing errors on our part

3. Non-Refundable Items

The following are not eligible for refunds:

• Free services (our basic plan is always free)
• Third-party booking fees or airline charges
• Refunds requested more than 30 days after purchase
• Refunds for users who have violated our Terms of Service
• Refunds for users who have used premium features extensively

4. How to Request a Refund

To request a refund, please:

1. Contact us at support@flightweasel.com
2. Include your account email and order details
3. Provide a brief explanation for your refund request
4. We will review your request within 2 business days

5. Refund Processing Time

Once approved, refunds will be processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment method and bank's processing time. Credit card refunds typically appear within 3-5 business days.

6. Partial Refunds

In some cases, we may offer partial refunds based on the amount of service used. This is calculated on a pro-rata basis from the date of your refund request. For example, if you request a refund halfway through your billing period, you may receive a 50% refund.

7. Cancellation vs Refund

Cancelling your subscription stops future charges but does not automatically trigger a refund for the current billing period. You will continue to have access to premium features until the end of your current billing cycle. If you want a refund for the current period, you must specifically request one.

8. Payment Disputes

If you dispute a charge with your bank or credit card company before contacting us, we may be unable to process a direct refund. In such cases, please contact us immediately so we can work together to resolve the issue.

9. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our service after changes constitutes acceptance of the new policy.

10. Contact Information

If you have questions about this refund policy or need to request a refund, please contact us at: